Support
One inbox, read by the people who wrote the code.
No ticket portal, no chatbot, no tiers to escalate through. Email us and somebody who can actually change the software answers. We aim to reply within one business day, and we tell you when we cannot fix something rather than leaving the thread open.
Pick the closest one.
A purchase or a download
Paid and did not get the file, lost the ZIP, or landed on a page telling you the payment is still confirming. Send the purchase reference from your confirmation page and we will deliver it directly.
Email usInstalling or configuring
The expert advisor will not appear in the Navigator, will not attach to a chart, or is not taking trades. Tell us your platform build, your broker and the symbol you attached it to.
Email usA number on this site
Want to know exactly where a published figure came from? Ask. Every figure we print is read off a public page, and we will show you the line it came from.
Email usBilling, licensing or a refund
Questions about a charge, moving up a package, your licence term, or a refund request. Payments are handled by our processor, and refunds go back the way they came.
Email usThe details, without the corporate theatre.
- Trading name
- EABotz
- Structure
- Independent
- Support
- [email protected]
- Website
- eabotz.com
- What we sell
- Automated trading software, licensed for 12 months per purchase
- What we are not
- Not a broker, exchange, custodian or investment adviser
EABotz is the trading name of an independently operated software business. It is not a registered company. Our identity has been verified by our payment processor, and full legal and contact details are available on request by emailing [email protected].
EABotz is the seller and licensor of every product sold on this site. Card payments are handled by Whop, which acts solely as our payment processor and is not the seller, supplier or licensor of the software.